Customer Success Manager, Commodities

LSEG

Singapore
Customer success plans
Commodities & energy content
Drive usage and revenue retention
As a Customer Success Manager, you will be responsible for fostering intimate relationships and being a trusted advisor to our Customers who utilize our Trading Desktop through the customer experience journey

Job Summary

  • As a Customer Success Manager, you will be responsible for fostering intimate relationships and being a trusted advisor to our Customers who utilize our Trading Desktop through the customer experience journey.
  • You will own the Customer Success Plans and the delivery of all agreed upon milestones.
  • LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives.

Matching Summary

As a Customer Success Manager, you will be responsible for fostering intimate relationships and being a trusted advisor to our Customers who utilize our Trading Desktop through the customer experience journey.

Skills & Requirements

Must-have

  • Customer Success Plans
  • Commodities & Energy content
  • drive usage and revenue retention
  • monitor customer health
  • deliver customized product demos
  • build deep customer relationships

Nice-to-have

  • innovator who can use data
  • proactive and positive attitude
  • whatever it takes approach
  • collaborative and creative culture

Key Requirements

  • 3+ years customer success experience
  • Commodities & Energy market understanding
  • Financial Services Industry knowledge
  • Bachelors degree required
  • MBA preferred

Work Rights

Not specified

Tailored Resume

Cover Letter