Branch Coordinator

Accendra Health

Santa Fe Springs, CA, US
Base: $16.44 - $21.84 ph; bonus/equity: not specif...
On-site
Patient first point of contact
Answer inbound calls
Coordinate equipment delivery
Accendra Health is seeking a Branch Coordinator in Santa Fe Springs, CA, to serve as a key point of contact for patients and their caregivers, ensuring a supportive and responsive service experience. The role involves coordinating equipment delivery and navigating insurance processes, with an emphasis on improving patient recovery journeys

Job Summary

  • Serve as the first point of contact for patients arriving at the branch, creating a welcoming and supportive experience.
  • Work closely with the sales team, referral sources, and patients to collect required documentation, secure health plan authorizations, and ensure compliance with insurance guidelines.
  • You make a meaningful impact on patients' lives.

Matching Summary

Match Score: 75

Accendra Health is seeking a Branch Coordinator in Santa Fe Springs, CA, to serve as a key point of contact for patients and their caregivers, ensuring a supportive and responsive service experience. The role involves coordinating equipment delivery and navigating insurance processes, with an emphasis on improving patient recovery journeys.

Salary

Base: $16.44 - $21.84 per hour; Bonus/Equity: Not specified; Benefits: Medical, dental, and vision care coverage, Paid time off plan, 401(k) Plan, Flexible Spending Accounts, Basic life insurance, Short- and long-term disability coverage, Accident insurance, Teammate Assistance Program, Paid parental leave, Domestic partner benefits, Mental, physical, and financial well-being programs

Skills & Requirements

Must-have

  • Patient first point of contact
  • Answer inbound calls
  • Coordinate equipment delivery
  • Collect required documentation
  • Test equipment functionality

Nice-to-have

  • Meaningful work with impact
  • Supportive team environment
  • Career growth opportunities

Key Requirements

  • High school diploma or equivalent
  • At least one-year of related work experience
  • English reading, writing, and speaking skills
  • At least two years’ experience in an office environment, healthcare setting or call center
  • Experience utilizing multi-line phone-system

Work Rights

Not specified

Tailored Resume

Cover Letter