Salesforce Systems Specialist

Solenis

Hyderabad, India
Not specified; not specified; competitive health +...
3d onsite
4 to 6 years salesforce development experience
Strong hands-on service cloud experience
Proficiency in apex, soql, sosl, lwc, and flows
The role involves designing and developing customer service solutions on the Salesforce platform with a focus on Service Cloud

Job Summary

  • The role involves designing and developing customer service solutions on the Salesforce platform with a focus on Service Cloud.
  • Candidates will implement intelligent case routing using Omni-Channel and integrate Service Cloud with Field Service Lightning objects.
  • Employees benefit from world-class infrastructure including an on-campus gym, creche services, and hybrid work arrangements.

Matching Summary

The role involves designing and developing customer service solutions on the Salesforce platform with a focus on Service Cloud.

Salary

Not specified; Not specified; Competitive health and wellness benefit plan

Skills & Requirements

Must-have

  • 4 to 6 years Salesforce development experience
  • Strong hands-on Service Cloud experience
  • Proficiency in Apex, SOQL, SOSL, LWC, and Flows
  • Experience with Omni-Channel and Entitlements
  • Familiarity with CTI and multi-channel support

Nice-to-have

  • Working knowledge of Field Service Lightning
  • Experience with deployment tools like Git and Flosum
  • Ability to build automation using Validation Rules
  • Background in IT analytics or finance operations

Key Requirements

  • Bachelor's degree in computer science or IT
  • 4 to 6 years of relevant experience
  • Equivalent experience to degree requirement

Work Rights

Not specified

Tailored Resume

Cover Letter