Servicenow Business Process Manager

Accenture

California, United States
Base: $87,400 to $266,300 depending on location; b...
Hybrid (with potential travel ranging from 25% to 100%)
Minimum 4 years servicenow platform experience
Leading workshops and requirements gathering
Process definition and re-engineering expertise
Accenture is seeking a ServiceNow Business Process Manager to join its team, focusing on delivering industry best practices and driving client success through the ServiceNow platform. The ideal candidate will possess strong communication skills, extensive experience with ServiceNow, and a talent for problem-solving in a collaborative environment

Job Summary

  • The role involves delivering industry best practice guidance and collaborating with customers to achieve business outcomes using ServiceNow.
  • Accenture offers a market competitive suite of benefits including medical, dental, vision, life, long-term disability coverage, and a 401(k) plan.
  • Candidates must possess strong interpersonal skills and the ability to work with cross-functional teams while potentially traveling up to 100%.

Matching Summary

Match Score: 85

Accenture is seeking a ServiceNow Business Process Manager to join its team, focusing on delivering industry best practices and driving client success through the ServiceNow platform. The ideal candidate will possess strong communication skills, extensive experience with ServiceNow, and a talent for problem-solving in a collaborative environment.

Salary

Base: $87,400 to $266,300 depending on location; Bonus/Equity: Not specified; Benefits: Medical, dental, vision, life, long-term disability, 401(k), paid holidays, PTO

Skills & Requirements

Must-have

  • Minimum 4 years ServiceNow platform experience
  • Leading workshops and requirements gathering
  • Process definition and re-engineering expertise
  • Developing requirements documentation and user stories
  • Identifying business requirements using ServiceNow

Nice-to-have

  • Excellent communication and presentation skills
  • Out of the box thinking and problem solving
  • Trusted advisor capability with customers
  • Cross-functional team collaboration
  • Tactful diplomat in changing environments

Key Requirements

  • Bachelor's degree or equivalent minimum 12 years work experience
  • ITIL v4 Managing Professional or Strategic Leader Certification preferred
  • Agile Scrum Product Owner or Scrum Master certification preferred
  • ServiceNow CSA and additional ServiceNow certifications preferred
  • US work authorization without future sponsorship required

Work Rights

Must have US work authorization

Tailored Resume

Cover Letter