This promotional customer facing role will demonstrate excellence in customer engagement, disease and brand knowledge to a range of NHS stakeholders across the patient pathway in order to maximise uptake of our medicines and achievement of BU specific KPIs
Job Summary
This promotional customer facing role will demonstrate excellence in customer engagement, disease and brand knowledge to a range of NHS stakeholders across the patient pathway in order to maximise uptake of our medicines and achievement of BU specific KPIs.
Demonstrate sustained in-depth disease, brand and environmental knowledge (patient pathway, stakeholder mapping) to deliver impactful In Call Effectiveness to maximize uptake of our medicines, outcomes and ROI.
Operate with a Digital First multichannel mindset, demonstrating high capability and deployment of digital technology and channels, to further enhance customer experience, maximise colleague efficiency and ensure optimal patient access to our medicines.
Matching Summary
This promotional customer facing role will demonstrate excellence in customer engagement, disease and brand knowledge to a range of NHS stakeholders across the patient pathway in order to maximise uptake of our medicines and achievement of BU specific KPIs.
Skills & Requirements
Must-have
Customer engagement
Disease and brand knowledge
NHS stakeholder engagement
Territory management
Digital First multichannel mindset
ABPI Code of Practice adherence
Nice-to-have
Growth oriented mindset
Courageous thinking
Thoughtful risk taking
Aspirational goal setting
Continuous Professional Development
Key Requirements
Graduate or Equivalent (ideally Life Sciences)
ABPI Medical Representative’s Exam (or equivalent)
UK pharmaceutical industry experience
Effective working knowledge of NHS structures
Advanced selling skills
Experience building long term customer relationships