Customer Banking Specialist - Warnbro (33.75hr/wk)

CommBank

Warnbro, Perth, Australia
Meaningful customer conversations
Assist with in-branch technology
Respond to transactional needs
The Retail Bank is the public face of CommBank, delivering a seamless banking experience for over 10 million personal and small business customers

Job Summary

  • The Retail Bank is the public face of CommBank, delivering a seamless banking experience for over 10 million personal and small business customers.
  • In this role, you will work collaboratively to deliver outstanding outcomes for every customer, understanding their needs and referring them to the right specialists.
  • You will build personal connections, assist with digital banking, complete financial health checks, process loan applications, and proactively engage with customers.

Matching Summary

The Retail Bank is the public face of CommBank, delivering a seamless banking experience for over 10 million personal and small business customers.

Skills & Requirements

Must-have

  • meaningful customer conversations
  • assist with in-branch technology
  • respond to transactional needs
  • Financial Health Checks
  • process loan applications
  • adhere to bank procedures
  • capture customer feedback

Nice-to-have

  • passion for service excellence
  • work independently and refer
  • see the big picture
  • holistic customer solutions
  • participate in community events

Key Requirements

  • Ability to ask the right questions
  • Act with integrity
  • Place the customer at the centre
  • Ability to work in a busy retail environment

Work Rights

Not specified

Tailored Resume

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