Mitarbeiter Kundenservice (w/m/d)

Ossur hf

Cologne, Germany
Hybrid
Product information
Order processing
Customer inquiries
Össur is seeking a full-time Customer Care Representative for their office in Cologne, Germany. The role involves providing customer support regarding products, handling inquiries, and ensuring customer satisfaction while promoting a strong team-oriented culture

Job Summary

  • You will be responsible for informing existing customers competently about products, promotions, and services, or offering them.
  • As an interface between customers, field service, and internal departments, you are responsible for optimal customer satisfaction.
  • We offer a hybrid work model, performance-related pay, 30 days of annual leave, and a feel-good culture.

Matching Summary

Match Score: 85

Össur is seeking a full-time Customer Care Representative for their office in Cologne, Germany. The role involves providing customer support regarding products, handling inquiries, and ensuring customer satisfaction while promoting a strong team-oriented culture.

Skills & Requirements

Must-have

  • product information
  • order processing
  • customer inquiries
  • MS Office proficiency
  • German language skills

Nice-to-have

  • English written skills
  • process optimization
  • team player
  • customer-centric approach
  • innovative mindset

Key Requirements

  • German language proficiency
  • MS Office proficiency

Work Rights

Not specified

Tailored Resume

Cover Letter