Oversee end-to-end project execution from scoping to invoicing, ensuring projects meet timelines, quality, budget, and compliance requirements
Job Summary
Oversee end-to-end project execution from scoping to invoicing, ensuring projects meet timelines, quality, budget, and compliance requirements.
Manage and mentor a team of survey programmers, data processors, project managers, and team leads, fostering a culture of accountability and continuous learning.
Build strong client relationships through clear communication, expectation management, and proactive issue resolution, while also managing operational budgets and driving margin improvement.
Matching Summary
Oversee end-to-end project execution from scoping to invoicing, ensuring projects meet timelines, quality, budget, and compliance requirements.
Skills & Requirements
Must-have
end-to-end project execution
survey programming and data processing
operational efficiency and automation
client and stakeholder management
market research standards and best practices
Nice-to-have
foster a culture of accountability
continuous learning and operational excellence
proactive issue resolution
negotiate rates and SLAs
Key Requirements
12+ years of experience in Market Research Operations
3-5 years in a leadership role
Proven experience managing multi-functional operations teams
Strong background in quantitative research processes and tools