It Vendor Management Specialist

JLL

Hong Kong, SAR, China
On-site
5-10 years it vendor management experience
Manage multiple software hardware cloud vendors
Define track report kpis and slas
JLL is seeking an IT Vendor Management Specialist for their Hong Kong office to manage and optimize their external partner ecosystem. The ideal candidate should possess 5-10 years of IT vendor management experience, particularly in software, hardware, cloud, and managed services, with a strong emphasis on data analysis and service delivery

Job Summary

  • The role involves owning and optimizing the external partner ecosystem for JLL's real estate technology services.
  • Candidates will act as a strategic bridge between business units and technology partners to ensure performance and cost efficiency.
  • The position requires leveraging data analysis to drive service improvements, mitigate risks, and support strategic insourcing decisions.

Matching Summary

Match Score: 85

JLL is seeking an IT Vendor Management Specialist for their Hong Kong office to manage and optimize their external partner ecosystem. The ideal candidate should possess 5-10 years of IT vendor management experience, particularly in software, hardware, cloud, and managed services, with a strong emphasis on data analysis and service delivery.

Skills & Requirements

Must-have

  • 5-10 years IT vendor management experience
  • Manage multiple software hardware cloud vendors
  • Define track report KPIs and SLAs
  • Lead quarterly business reviews QBRs
  • Analyze data using Excel SQL Power BI

Nice-to-have

  • Prior vendor-side Service Delivery Manager role
  • Deep understanding of AWS Azure GCP platforms
  • Experience with SAP Ariba Coupa ServiceNow
  • Strong stakeholder management communication skills
  • Ability to rationalize vendor portfolios

Key Requirements

  • Bachelor's degree in Business or IT
  • 5-8 years professional experience in IT vendor management
  • Proficiency in advanced Excel SQL Power BI Tableau
  • ITIL CIPS CPSM or CVMP certifications highly desirable

Work Rights

Not specified

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