Technical Customer Support Specialist

Heads

Stockholm, Sweden
On-site
Troubleshoot pos and e-commerce integrations
Diagnose connectivity and api issues
Scripting (powershell, bash, or python)
Your mission is to secure stable operations for our customers while actively driving automation, workflow optimization, and continuous improvement across our environments and processes

Job Summary

  • Your mission is to secure stable operations for our customers while actively driving automation, workflow optimization, and continuous improvement across our environments and processes.
  • You will leverage modern AI-powered tools - including Codex, Claude Code, API integrations, and intelligent automation - to deliver faster, smarter, and more scalable customer support.
  • We are a mature business making real revenue with real customers - Gekås Ullared (the world's largest retail store), Telenor, Dollarstore, and Sportson counted among them.

Matching Summary

Your mission is to secure stable operations for our customers while actively driving automation, workflow optimization, and continuous improvement across our environments and processes.

Skills & Requirements

Must-have

  • Troubleshoot POS and e-commerce integrations
  • Diagnose connectivity and API issues
  • Scripting (PowerShell, Bash, or Python)
  • Work with REST APIs and JSON
  • Fluent in Swedish and English

Nice-to-have

  • Background in retail or commerce
  • Experience with retail hardware
  • Familiarity with continuous improvement frameworks
  • Exposure to Linux/Unix environments

Key Requirements

  • 2+ years as System Administrator
  • Bachelor's degree or equivalent experience
  • Solid troubleshooting skills
  • Willingness to use AI-powered tools

Work Rights

Not specified

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