Driver Support Agent

Werner Enterprises

Omaha, NE, United States
Customer service experience
Knowledge of united states geography
Data entry skills
The main purpose of this position is to assist Company Drivers and Owner Operators with questions regarding fuel, permits, tolls, and their paychecks or settlements

Job Summary

  • The main purpose of this position is to assist Company Drivers and Owner Operators with questions regarding fuel, permits, tolls, and their paychecks or settlements.
  • Responsibilities include answering phone calls from drivers, resolving issues, and issuing advances for expenses.
  • This position is eligible for benefits, including medical, dental, vision plans, and a 401(k) plan.

Matching Summary

The main purpose of this position is to assist Company Drivers and Owner Operators with questions regarding fuel, permits, tolls, and their paychecks or settlements.

Skills & Requirements

Must-have

  • Customer service experience
  • Knowledge of United States geography
  • Data entry skills

Nice-to-have

  • Calm and professional communication
  • Ability to handle stressful situations
  • Familiarity with AS400 system

Key Requirements

  • High school graduate or equivalent
  • One to two years of customer service experience
  • Six months experience in transportation industry

Work Rights

Not specified

Tailored Resume

Cover Letter