Rental Operations Agent-2

Avis Budget Group

Edinburgh, United Kingdom
Base: £26,545; bonus/equity: + commission; benefit...
Full valid driving licence with 12 months experience
Excellent face-to-face customer service skills
Ability to work rotational shifts monday through sunday
The role involves owning the full rental experience from vehicle preparation to handling returns while placing the customer at the heart of operations

Job Summary

  • The role involves owning the full rental experience from vehicle preparation to handling returns while placing the customer at the heart of operations.
  • Employees are expected to act as brand ambassadors by positively promoting products and working towards targets to increase productivity and sales.
  • The company offers a comprehensive benefits package including 33 days holiday, employee discounts on car rentals, and access to an Employee Assistance Programme.

Matching Summary

The role involves owning the full rental experience from vehicle preparation to handling returns while placing the customer at the heart of operations.

Salary

Base: £26,545; Bonus/Equity: Plus commission; Benefits: 33 days holiday inclusive of bank holidays; Employee discounts; EAP support

Skills & Requirements

Must-have

  • Full valid driving licence with 12 months experience
  • Excellent face-to-face customer service skills
  • Ability to work rotational shifts Monday through Sunday

Nice-to-have

  • Flexible attitude towards varied daily tasks
  • Positive team-player mindset
  • Experience promoting extra products and services

Key Requirements

  • Full valid driving licence required
  • Minimum 12 months driving experience required
  • Annualised hours based flexible schedule

Work Rights

Not specified

Tailored Resume

Cover Letter