Base: $61,870.00 - $86,330.00; bonus/equity: not s...
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Operational support
Client portfolio management
Case resolution
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Citi Handlowy is seeking a Customer Service Intermediate Associate Analyst in New Castle, Delaware, responsible for providing operational support and resolving customer inquiries related to banking products. The ideal candidate should possess strong communication, analytical, and project management skills, along with relevant experience in cash management or financial services.
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Job Summary
The Customer Service Intermediate Associate Analyst is responsible for assisting in customer related activities and providing resolutions in coordination with the Customer Service team.
Manage a portfolio of clients, delivering service that meets or exceeds client expectations and serve as the point of contact for day-to-day complex client inquiries regarding banking products.
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets.
Matching Summary
Match Score: 75
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Citi Handlowy is seeking a Customer Service Intermediate Associate Analyst in New Castle, Delaware, responsible for providing operational support and resolving customer inquiries related to banking products. The ideal candidate should possess strong communication, analytical, and project management skills, along with relevant experience in cash management or financial services.
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Salary
Base: $61,870.00 - $86,330.00; Bonus/Equity: Not specified; Benefits: Medical, dental & vision coverage; 401(k); life, accident, and disability insurance; wellness programs; paid time off
Skills & Requirements
Must-have
operational support
client portfolio management
case resolution
cross-functional liaison
reporting and research
Nice-to-have
mentoring junior analysts
risk assessment
ethical judgment
Key Requirements
2-5 years of relevant experience preferred
Bachelor's degree/University degree or equivalent experience