Sr Retirement Service Consultant

Ascensus

Remote
Retirement plan expertise
Consultative client service
Issue resolution
This position is responsible for providing client service to our partners, intermediaries and plan sponsors, demonstrating thorough knowledge of retirement plans and Ascensus products and services by providing solutions to complex plan issues

Job Summary

  • This position is responsible for providing client service to our partners, intermediaries and plan sponsors, demonstrating thorough knowledge of retirement plans and Ascensus products and services by providing solutions to complex plan issues.
  • The Client Services Consultant works with the Relationship Manager to deliver client satisfaction by providing retirement plan and operational expertise, proactively identifying, owning and resolving client issues and engaging clients with value added consulting.
  • This position is also serving as a technical resource to the Ascensus organization and providing coaching and mentoring to other associates to ensure client expectations are met and/or exceeded.

Matching Summary

This position is responsible for providing client service to our partners, intermediaries and plan sponsors, demonstrating thorough knowledge of retirement plans and Ascensus products and services by providing solutions to complex plan issues.

Skills & Requirements

Must-have

  • Retirement plan expertise
  • Consultative client service
  • Issue resolution
  • Proactive communication
  • Financial services systems

Nice-to-have

  • People Matter
  • Quality First
  • Integrity Always
  • Team environment
  • Change agent

Key Requirements

  • Minimum 5 years direct client experience
  • Retirement Services industry experience preferred
  • Bachelor's degree or equivalent work experience
  • Comprehensive knowledge of retirement plans, ERISA, DOL and IRS regulations
  • Strong project management skills

Work Rights

Not specified

Tailored Resume

Cover Letter