Responsible for selling, identifying and documenting service, maintenance, and repair service for customers while scheduling service to be performed
Job Summary
Responsible for selling, identifying and documenting service, maintenance, and repair service for customers while scheduling service to be performed.
The role requires excellent interpersonal, customer service, and organizational skills along with the ability to communicate effectively with customers and company personnel.
The company values servant leadership, teamwork through trust and respect, integrity, commitment to customer enthusiasm, passion for winning, accountability, and continuous improvement.
Matching Summary
Responsible for selling, identifying and documenting service, maintenance, and repair service for customers while scheduling service to be performed.
Skills & Requirements
Must-have
Customer service and communication skills
Scheduling service appointments
Estimating repair costs and parts
Knowledge of vehicle mechanical operations
Use of Dealership Management System
Maintaining customer satisfaction index
Nice-to-have
Teamwork through trust and respect
Commitment to continuous improvement
Servant leadership
Accountability at all levels
Passion for winning
Integrity and transparency
Key Requirements
Valid Driver’s License
3-5 years automotive or customer service experience
High School Diploma or GED
Intermediate Microsoft Office skills
Working knowledge of vehicle mechanical operations