The role involves providing comprehensive travel consulting services for national and international corporate clients across multiple channels including phone, email, and online systems
Job Summary
The role involves providing comprehensive travel consulting services for national and international corporate clients across multiple channels including phone, email, and online systems.
Candidates must demonstrate expertise in complex itinerary planning, including triangular routes, stopovers, and surface travel while strictly adhering to client travel policies and SLAs.
The position requires acting as a technical support resource for the team and resolving high-complexity issues independently with a focus on exceptional customer experience.
Matching Summary
The role involves providing comprehensive travel consulting services for national and international corporate clients across multiple channels including phone, email, and online systems.
Skills & Requirements
Must-have
Advanced GDS systems proficiency
Corporate travel policy compliance
Complex international route planning
Multi-channel client communication
High-volume priority management
Nice-to-have
Strong problem-solving mindset
Empathy for demanding passengers
Proactive up-selling capabilities
Resilience in dynamic environments
Continuous learning attitude
Key Requirements
Knowledge of travel industry policies and procedures