Customer Care Manager Ii - Cumming, Ga

PulteGroup Inc

Cumming, GA, US
Not specified, but likely in-person due to the nature of the role.
Exceptional customer service orientation
Basic construction skills and knowledge
Ability to manage warranty processes
PulteGroup is seeking a Customer Care Manager in Cumming, GA, to enhance homeowner satisfaction through effective service management and customer relationship building. The role requires strong customer service skills, basic construction knowledge, and the ability to conduct assessments and manage service requests

Job Summary

  • PulteGroup is committed to building incredible places for people to live their dreams.
  • The role involves conducting homeowner assessments and managing service requests.
  • Join a company that champions inclusion and supports your personal and professional journey.

Matching Summary

Match Score: 75

PulteGroup is seeking a Customer Care Manager in Cumming, GA, to enhance homeowner satisfaction through effective service management and customer relationship building. The role requires strong customer service skills, basic construction knowledge, and the ability to conduct assessments and manage service requests.

Skills & Requirements

Must-have

  • Exceptional customer service orientation
  • Basic construction skills and knowledge
  • Ability to manage warranty processes

Nice-to-have

  • Skilled in conflict resolution
  • Committed to delivering high-quality service
  • Ability to adapt to various personality types

Key Requirements

  • Minimum High School Diploma
  • 1-2 years of customer service experience
  • Valid driver's license required

Work Rights

Not specified

Tailored Resume

Cover Letter