As Assistant Manager, you will support the Shop Manager in all business areas, ensuring a strong customer and staff experience, operational excellence, and exceeding sales goals
Job Summary
As Assistant Manager, you will support the Shop Manager in all business areas, ensuring a strong customer and staff experience, operational excellence, and exceeding sales goals.
Responsibilities include driving sales through excellent customer service, educating customers on brand values, increasing product knowledge, and demonstrating strong business acumen.
The role involves leading the team fearlessly, growing talent through coaching, maintaining operational excellence in stock, visuals, and scheduling, and supporting recruitment efforts.
Matching Summary
As Assistant Manager, you will support the Shop Manager in all business areas, ensuring a strong customer and staff experience, operational excellence, and exceeding sales goals.
Skills & Requirements
Must-have
Customer service excellence
Brand value education
Product knowledge
Sales goal achievement
Team motivation
Operational standards adherence
Nice-to-have
Individualism encouraged
Entrepreneurial spirit
Sustainable community support
Ethical sourcing advocacy
Key Requirements
1-3 years managing or supervising in retail
Excellent listening and communication skills
Excellent analytical, critical thinking, and troubleshooting skills
Excellent organization and time management skills
Strong customer service, supervisory, and sales skills
Knowledge and interest in skincare, natural beauty, and ethical business