Provide assistance for electronic platforms and mobile apps
Adhere to monitoring and service regulations
Respond to general inquiries and complaints in a timely manner through multiple channels (phone, email, live chat) to enhance overall customer satisfaction
Job Summary
Respond to general inquiries and complaints in a timely manner through multiple channels (phone, email, live chat) to enhance overall customer satisfaction.
Provide assistance and guidance to users of electronic platforms and mobile apps.
Full-time colleagues can enjoy benefits such as 14 days of paid annual leave, birthday leave, employee referral bonus, comprehensive on-the-job training, free medical benefits including outpatient and hospitalization coverage, and employee discounts on telecommunications and other products.
Matching Summary
Respond to general inquiries and complaints in a timely manner through multiple channels (phone, email, live chat) to enhance overall customer satisfaction.
Skills & Requirements
Must-have
Handle general inquiries and complaints
Provide assistance for electronic platforms and mobile apps