Chief Concierge - Janu Tokyo

Aman Group

Tokyo, Japan
**
10+ years concierge experience
5+ years luxury hotel management
Advanced english and japanese proficiency
** The Aman Group is seeking a Chief Concierge for its new luxury hotel, Janu Tokyo, located in the vibrant Azabudai Hills. The ideal candidate will have extensive experience in concierge services within a luxury hotel environment, demonstrating strong leadership and a commitment to personalized guest experiences. **

Job Summary

  • The role involves leading the Concierge function to set the tone for memorable and genuine guest experiences at Janu Tokyo.
  • Candidates must possess advanced business-level proficiency in both English and Japanese (CEFR C1 or higher) to serve international guests effectively.
  • The position offers comprehensive benefits including social insurance, medical checkups, transportation allowance, and access to employee welfare programs.

Matching Summary

Match Score: 75

** The Aman Group is seeking a Chief Concierge for its new luxury hotel, Janu Tokyo, located in the vibrant Azabudai Hills. The ideal candidate will have extensive experience in concierge services within a luxury hotel environment, demonstrating strong leadership and a commitment to personalized guest experiences. **

Skills & Requirements

Must-have

  • 10+ years concierge experience
  • 5+ years luxury hotel management
  • Advanced English and Japanese proficiency
  • Opera HotSOS Alice system expertise
  • Team leadership and shift scheduling

Nice-to-have

  • Passion for personalized service
  • Innovation in guest engagement
  • Dynamic luxury environment adaptability
  • Cultural experience coordination skills

Key Requirements

  • Minimum 10 years practical concierge experience
  • Minimum 5 years luxury hotel environment experience
  • Prior managerial experience required
  • Advanced English and Japanese language skills
  • Proficiency with Opera, HotSOS, and Alice systems

Work Rights

Not specified

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