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The Aman Group is seeking a Chief Concierge for its new luxury hotel, Janu Tokyo, located in the vibrant Azabudai Hills. The ideal candidate will have extensive experience in concierge services within a luxury hotel environment, demonstrating strong leadership and a commitment to personalized guest experiences.
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Job Summary
The role involves leading the Concierge function to set the tone for memorable and genuine guest experiences at Janu Tokyo.
Candidates must possess advanced business-level proficiency in both English and Japanese (CEFR C1 or higher) to serve international guests effectively.
The position offers comprehensive benefits including social insurance, medical checkups, transportation allowance, and access to employee welfare programs.
Matching Summary
Match Score: 75
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The Aman Group is seeking a Chief Concierge for its new luxury hotel, Janu Tokyo, located in the vibrant Azabudai Hills. The ideal candidate will have extensive experience in concierge services within a luxury hotel environment, demonstrating strong leadership and a commitment to personalized guest experiences.
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Skills & Requirements
Must-have
10+ years concierge experience
5+ years luxury hotel management
Advanced English and Japanese proficiency
Opera HotSOS Alice system expertise
Team leadership and shift scheduling
Nice-to-have
Passion for personalized service
Innovation in guest engagement
Dynamic luxury environment adaptability
Cultural experience coordination skills
Key Requirements
Minimum 10 years practical concierge experience
Minimum 5 years luxury hotel environment experience