Principal Product Manager, It Service Management

Workday

Pune, India
**
Servicenow platform expertise
Itsm and itil practices
Agile development methodologies
** Workday is seeking a Principal Product Manager for IT Service Management in Pune, India, focusing on enhancing user experience and platform adoption within the organization. The ideal candidate will have extensive experience with ServiceNow and a strong understanding of ITSM principles, with a proactive approach to driving operational excellence. **

Job Summary

  • As a Principal Product Manager for ServiceNow, you will be instrumental in shaping the business user experience and increasing platform adoption across the organization.
  • You will collaborate with Workday business leaders to identify operational challenges and develop scalable solutions that promote operational excellence.
  • The team owns ITSM and IT SDLC related services and spearheads effective agile development and resilient IT Operations.

Matching Summary

Match Score: 75

** Workday is seeking a Principal Product Manager for IT Service Management in Pune, India, focusing on enhancing user experience and platform adoption within the organization. The ideal candidate will have extensive experience with ServiceNow and a strong understanding of ITSM principles, with a proactive approach to driving operational excellence. **

Skills & Requirements

Must-have

  • ServiceNow platform expertise
  • ITSM and ITIL practices
  • Agile development methodologies
  • Process reengineering
  • Stakeholder management

Nice-to-have

  • User-centric approach
  • Continuous improvement principles
  • Cross-functional project leadership
  • Sun-drenched optimism and drive

Key Requirements

  • Minimum 12+ years of experience in ServiceNow
  • ITIL Foundation Certification
  • Bachelor's degree or equivalent professional experience

Work Rights

Not specified

Tailored Resume

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