Customer Experience Associate - Quebec City And Surroundings - Future Opportunities

TD

Sainte-Foy, Quebec, Canada
Base: $22.00/$22.50 - $28.33/$28.33 cad; bonus/equ...
Customer needs assessment
Financial transaction processing
Banking solutions advice
At TD Canada Trust, we are the frontline of TD Bank, striving to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions

Job Summary

  • At TD Canada Trust, we are the frontline of TD Bank, striving to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions.
  • In this role, you will process financial transactions, understand and determine customer needs to recommend solutions, and respond and resolve customer concerns.
  • TD is committed to providing fair and equitable compensation opportunities, growth opportunities, and skill development, with a total rewards package including base salary, variable compensation, and health and well-being benefits.

Matching Summary

At TD Canada Trust, we are the frontline of TD Bank, striving to build deep and long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions.

Salary

Base: $22.00/$22.50 - $28.33/$28.33 CAD; Bonus/Equity: Not specified; Benefits: Not specified

Skills & Requirements

Must-have

  • Customer needs assessment
  • Financial transaction processing
  • Banking solutions advice
  • Positive customer experience
  • Promote banking solutions

Nice-to-have

  • Charming self
  • Sense of achievement
  • Think like a customer
  • Act like an owner
  • Innovate with purpose

Key Requirements

  • High School diploma and/or 1+ years of relevant experience
  • Undergraduate degree or equivalent is an asset
  • Strong administration, organizational, planning and time management skills
  • Hands on knowledge of using MS Office and internet
  • Accuracy and detail orientation
  • Dynamic communicator with established customer experience skills

Work Rights

Not specified

Tailored Resume

Cover Letter