Legal Technology Support Specialist

Epiq

London, United Kingdom
Fully remote
Expert troubleshooting of court reporting equipment
Installation and de-rig of hearing room technology
Experience with electronic presentation of evidence (epe)
The role provides expert technical and client support for the Service Delivery department, focusing on the operation of court reporting equipment across the EMEA region

Job Summary

  • The role provides expert technical and client support for the Service Delivery department, focusing on the operation of court reporting equipment across the EMEA region.
  • Employees will oversee the installation, maintenance, and troubleshooting of hearing-room technology including transcription, electronic presentation of evidence, and audio-visual services.
  • This is a predominantly onsite role based in London requiring five days per week presence with occasional travel and opportunities for remote working during court recess periods.

Matching Summary

The role provides expert technical and client support for the Service Delivery department, focusing on the operation of court reporting equipment across the EMEA region.

Skills & Requirements

Must-have

  • Expert troubleshooting of court reporting equipment
  • Installation and de-rig of hearing room technology
  • Experience with electronic presentation of evidence (EPE)
  • Audio management and videoconferencing support
  • Onsite technical support in London five days per week

Nice-to-have

  • Strong client-facing communication skills
  • Ability to work in fast-paced environments
  • Proactive problem-solving and initiative
  • Experience creating technical installation diagrams
  • Willingness to travel across EMEA region

Key Requirements

  • Must be authorised to work in the United Kingdom
  • Advanced Microsoft Excel skills required
  • Experience creating technical installations diagrams
  • Background in client-facing technical support roles

Work Rights

Must be authorised to work in the United Kingdom

Tailored Resume

Cover Letter