Night Manager - Mercure Melbourne Southbank

Hotel Chadstone Melbourne MGallery

Southbank, Australia
**
Guest satisfaction
Safety and security procedures
Revenue and posting audits
** Accor is seeking a Night Manager for the Mercure Melbourne Southbank, a 4-star hotel, to oversee overnight operations and ensure guest satisfaction. The role requires strong communication skills, flexibility to work night shifts, and experience in hospitality, with an emphasis on guest service and attention to detail. **

Job Summary

  • Ensure the smooth and efficient running of the Hotel's overnight operation, ensuring maximum guest satisfaction as well as the safety and security of the property.
  • Complete audits of daily revenue and postings, making adjustments where needed and collate paperwork and reports for finance and management.
  • An opportunity to Work Your Way, Learn Your Way and experience Benefits Your Way at Accor.

Matching Summary

Match Score: 75

** Accor is seeking a Night Manager for the Mercure Melbourne Southbank, a 4-star hotel, to oversee overnight operations and ensure guest satisfaction. The role requires strong communication skills, flexibility to work night shifts, and experience in hospitality, with an emphasis on guest service and attention to detail. **

Skills & Requirements

Must-have

  • Guest satisfaction
  • Safety and security procedures
  • Revenue and posting audits
  • Guest account settlement
  • Hotel professionalism standards

Nice-to-have

  • Energetic and enthusiastic
  • Quick thinking solutions
  • Passionate industry professionals
  • Mentored by experienced professionals

Key Requirements

  • Valid RSA & First Aid or willingness to obtain
  • Knowledge of Microsoft Outlook, Microsoft Office and Opera preferred
  • Flexibility to work a 7-day roster on the over night shift

Work Rights

Not specified

Tailored Resume

Cover Letter