Team Coach

Amex GBT

Hyderabad, India
Not specified; not specified; flexible benefits ta...
Fully remote
Previous leadership experience
Excellent listening skills
Curious mentality for service errors
Amex GBT is seeking a Team Coach to lead a highly skilled remote team of approximately 25-35 Travel Counselors

Job Summary

  • Amex GBT is seeking a Team Coach to lead a highly skilled remote team of approximately 25-35 Travel Counselors.
  • The role involves providing regular coaching, investigating service errors with curiosity, and collaborating with HR on performance ratings.
  • Employees enjoy flexible benefits, travel perks from major providers, and access to over 20,000 learning courses.

Matching Summary

Amex GBT is seeking a Team Coach to lead a highly skilled remote team of approximately 25-35 Travel Counselors.

Salary

Not specified; Not specified; Flexible benefits tailored to country including health insurance and retirement programs

Skills & Requirements

Must-have

  • Previous leadership experience
  • Excellent listening skills
  • Curious mentality for service errors
  • Customer service oriented mindset
  • Data-driven decision making

Nice-to-have

  • Sabre or Apollo experience preferred
  • Salesforce case email experience
  • Passionate about building relationships
  • Collaborative team culture fit

Key Requirements

  • Previous leadership experience required
  • Sabre or Apollo experience preferred
  • Salesforce experience a plus

Work Rights

Not specified

Tailored Resume

Cover Letter