Job Summary

• Customer Support provides product, technical and application support for LSEG customers globally, striving to deliver a high-performance, cost-effective service whilst providing customers with a memorable, positive experience.
• The Team Manager role is a blend of management and hands on operational duties, including leading a group of Analysts and Specialists, responding to customer queries, acting as a point of escalation, and taking calls where required.
• LSEG is a leading global financial markets infrastructure and data provider with a purpose of driving financial stability, empowering economies and enabling customers to create sustainable growth.

Matching Summary

Skills & Requirements

Key Requirements

• University degree or equivalent experience
• Experience in team leadership
• Good knowledge of Workflows customers, products, business
• Strong understanding of LSEG values, processes, measurement
• Ability to engage with Product, Engineering and Content leaders
• Flexibility with work times

Work Rights