Mexico Claims Compliance, Performance & Operations Manager

AIG Group

Mexico City, Mexico
Primarily onsite
5+ years in insurance operations
Process mapping and risk auditing
Vendor management and compliance
AIG Group is seeking a Claims Compliance, Performance & Operations Manager in Mexico City to oversee claims operations and ensure compliance with regulatory standards. The role requires a strong background in the insurance industry, process management, and data analytics, with a focus on continuous improvement in claims handling

Job Summary

  • This role supports the Head of Claims by managing compliance, vendor oversight, and continuous improvement initiatives to ensure operational excellence.
  • The incumbent is responsible for designing data-driven solutions to enhance efficiency, manage over 500 suppliers, and ensure adherence to local and international regulations.
  • AIG offers a comprehensive Total Rewards Program focused on health, wellbeing, financial security, and professional development for its global team members.

Matching Summary

Match Score: 85

AIG Group is seeking a Claims Compliance, Performance & Operations Manager in Mexico City to oversee claims operations and ensure compliance with regulatory standards. The role requires a strong background in the insurance industry, process management, and data analytics, with a focus on continuous improvement in claims handling.

Skills & Requirements

Must-have

  • 5+ years in insurance operations
  • Process mapping and risk auditing
  • Vendor management and compliance
  • Data analytics with Power BI and Excel
  • Continuous improvement methodologies

Nice-to-have

  • Experience with Solvency II regulations
  • Background in audit or quality control
  • Knowledge of anti-money laundering frameworks
  • Exposure to RPA and automation tools
  • Industrial Engineering academic background

Key Requirements

  • Bachelor's degree in Industrial Engineering, Finance, Accounting, or Business Administration
  • Minimum 5 years of experience in operations, auditing, or quality control within insurance or banking
  • Proficiency in process mapping, statistical control tools, and business intelligence software

Work Rights

Not specified

Tailored Resume

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