The primary responsibility will be to take care of day to day work allocation to Payroll Administrator interacting with client, Attending Client calls, passing on the Process updates to the team members, Maintaining Weekly reports, Daily reports and intera cting with the process manager and the team to improve the process
Job Summary
The primary responsibility will be to take care of day to day work allocation to Payroll Administrator interacting with client, Attending Client calls, passing on the Process updates to the team members, Maintaining Weekly reports, Daily reports and intera cting with the process manager and the team to improve the process.
To provide an effective and efficient US/Canada payroll service to customers, ensuring the accurate and timely payment of their employees’ salaries Respond to requests, queries and complaints from external customers in a friendly and efficient manner so as to enhance customer loyalty.
At Strada, we support your whole self—offering a range of benefits for your health, wellbeing, finances, and future.
Matching Summary
The primary responsibility will be to take care of day to day work allocation to Payroll Administrator interacting with client, Attending Client calls, passing on the Process updates to the team members, Maintaining Weekly reports, Daily reports and intera cting with the process manager and the team to improve the process.
Skills & Requirements
Must-have
US/Canada payroll knowledge
Client handling and communication
Team supervision and work allocation
Process updates and reporting
Nice-to-have
People-first solutions
Continuous improvement mindset
Empowering problem-solving
Key Requirements
Supervisory/team handling experience is mandatory
PC Literacy - Word and Excel (Basic Level)
Graduate from any stream / Diploma Holder
Good technical knowledge of US/Canada payroll and payroll systems