Lobby Host (front Office)

Sofitel Brisbane Central

Singapore, Singapore
On-site
Guest reception and engagement
Lobby security and access control
Coordination with hotel departments
The Lobby Host is the face of the Raffles Hotel Singapore Lobby, responsible for welcoming and engaging all visitors and residents with warmth, poise, and professionalism

Job Summary

  • The Lobby Host is the face of the Raffles Hotel Singapore Lobby, responsible for welcoming and engaging all visitors and residents with warmth, poise, and professionalism.
  • This role ensures every guest and visitor is acknowledged, assisted, and connected to the appropriate department while maintaining the exclusivity, security, and ambiance of the Lobby at all times.
  • Benefits include a 5-day work week, duty meals, colleagues’ discount and preferential room rates at Accor Hotels worldwide, flexible benefits, medical and wellness coverage, comprehensive insurance, and career development opportunities.

Matching Summary

The Lobby Host is the face of the Raffles Hotel Singapore Lobby, responsible for welcoming and engaging all visitors and residents with warmth, poise, and professionalism.

Skills & Requirements

Must-have

  • Guest reception and engagement
  • Lobby security and access control
  • Coordination with hotel departments
  • Customer service excellence
  • Property management system skills
  • Crowd control during busy periods

Nice-to-have

  • Strong situational awareness
  • Multilingual communication skills
  • Ability to work under pressure
  • Highly organized and self-motivated
  • Discretion and professionalism
  • Adaptability to change

Key Requirements

  • Diploma or Degree in hospitality or related field
  • Minimum 1 year relevant experience
  • Excellent English communication skills
  • Mandarin language ability preferred

Work Rights

Not specified

Tailored Resume

Cover Letter