Customer Service Engineer

LINDE MATERIAL HANDLING ASIA PACIFIC PTE LTD

Singapore, Singapore
**
Prepare quotations for battery services
Manage customer accounts in crm
Resolve product and service issues
** Linde Material Handling Asia Pacific Pte Ltd is seeking a Customer Service Engineer for their Singapore office. The ideal candidate will have a diploma in engineering, relevant experience, and strong interpersonal skills to manage customer accounts and resolve issues effectively. **

Job Summary

  • The role involves preparing quotations for battery regeneration services and driver familiarization training packages.
  • Candidates will be responsible for opening and maintaining customer accounts within the CRM system while resolving product issues.
  • The position requires compiling monthly service revenue reports and recommending new products based on customer needs analysis.

Matching Summary

Match Score: 75

** Linde Material Handling Asia Pacific Pte Ltd is seeking a Customer Service Engineer for their Singapore office. The ideal candidate will have a diploma in engineering, relevant experience, and strong interpersonal skills to manage customer accounts and resolve issues effectively. **

Skills & Requirements

Must-have

  • Prepare quotations for battery services
  • Manage customer accounts in CRM
  • Resolve product and service issues
  • Generate monthly service revenue reports
  • Handle warranty and sales term enquiries

Nice-to-have

  • Good interpersonal and communication skills
  • Able to work independently
  • Team player with proactive follow-up
  • Meticulous attention to detail

Key Requirements

  • Minimum diploma holder in engineering
  • 2 years of relevant experience
  • Familiarity with CRM and SAP systems

Work Rights

Not specified

Tailored Resume

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