Controls Engineer Technical Support

Dematic Inc

Fully remote
3 to 5 years customer service support experience
Allen bradley logix plc controls platforms
Controls hardware troubleshooting expertise
Dematic Inc is seeking a fully remote Controls Engineer to join their Technical Support group, focused on providing customer service in the material handling industry. The ideal candidate will have experience with PLC logic and troubleshooting, with a strong emphasis on customer support and communication skills

Job Summary

  • The role involves providing remote technical support for complex material handling systems integrating hardware and software.
  • Candidates will utilize schematics and PLC logic to troubleshoot issues and recommend productivity improvements.
  • The position requires travel between 10-20% to customer locations, including potential weekends and overtime.

Matching Summary

Match Score: 85

Dematic Inc is seeking a fully remote Controls Engineer to join their Technical Support group, focused on providing customer service in the material handling industry. The ideal candidate will have experience with PLC logic and troubleshooting, with a strong emphasis on customer support and communication skills.

Skills & Requirements

Must-have

  • 3 to 5 years Customer Service Support experience
  • Allen Bradley Logix PLC controls platforms
  • Controls hardware troubleshooting expertise
  • Electrical troubleshooting experience
  • Strong verbal communication skills over the phone

Nice-to-have

  • Siemens and Modicon PLC experience
  • Productivity improvement ideas
  • Cost reduction recommendations
  • Customer satisfaction focus
  • Ability to work independently in shifts

Key Requirements

  • Bachelor's Degree
  • 3 to 5 years related field experience
  • Shift work availability

Work Rights

Not specified

Tailored Resume

Cover Letter