Service Sales Officer

KONE Romania

Telesales and phone sales
Customer relationship development
Lead qualification and communication
Responsible for making courtesy calls and handling inbound and outbound telesales to ensure successful conversions with existing and new maintenance customers

Job Summary

  • Responsible for making courtesy calls and handling inbound and outbound telesales to ensure successful conversions with existing and new maintenance customers.
  • Proactively identifies, develops, and follows up on existing opportunities for modernizations while calling customers for maintenance topics.
  • KONE fosters an innovative and collaborative working culture where employee engagement, sustainability, and ethical business practices are integral.

Matching Summary

Responsible for making courtesy calls and handling inbound and outbound telesales to ensure successful conversions with existing and new maintenance customers.

Skills & Requirements

Must-have

  • telesales and phone sales
  • customer relationship development
  • lead qualification and communication
  • contract renegotiation and cancellation prevention
  • complaint and query handling
  • market and competitor information gathering

Nice-to-have

  • innovative and collaborative culture
  • employee engagement focus
  • sustainability integral to culture
  • ethical business practices
  • trust and respect among co-workers

Key Requirements

  • Individual sales plan execution
  • Gathering market and competitor information
  • Monitoring leads and new opportunities in CRM

Work Rights

Not specified

Tailored Resume

Cover Letter