Manager, Training (services Growth)

Caterpillar of Australia

Peoria, IL, USA
$147,760.00 - $221,640.00 py
On-site
Global subject matter experts
Dealer technician growth
Services growth goals
This position leads a team of 10 Global SMEs who support Caterpillar dealers in achieving their Services Growth goals through Dealer Technician Growth

Job Summary

  • This position leads a team of 10 Global SMEs who support Caterpillar dealers in achieving their Services Growth goals through Dealer Technician Growth.
  • Priority areas of responsibility will be to support and enable Dealer Technician recruiting, development, and retention processes.
  • This position requires working onsite five days a week.

Matching Summary

This position leads a team of 10 Global SMEs who support Caterpillar dealers in achieving their Services Growth goals through Dealer Technician Growth.

Salary

$147,760.00 - $221,640.00

Skills & Requirements

Must-have

  • Global Subject Matter Experts
  • Dealer Technician Growth
  • Services Growth Goals
  • Customer Service Excellence
  • Global Budget Management

Nice-to-have

  • Influencing executive level communications
  • Caterpillar dealer organization knowledge
  • Influencing dealer networks globally
  • Demonstrating Caterpillar’s Behaviors

Key Requirements

  • Engineering degree or equivalent work experience (10+ years)
  • Project management, marketing and / or product support roles experience
  • Customer Focus
  • Service Excellence
  • Decision Making and Critical Thinking
  • Effective Communications
  • Relationship Management

Work Rights

Not specified

Tailored Resume

Cover Letter