Senior Major Incident Manager With Banking / Finance Domain – 24/7 Rotational Shift

Worldpay (FIS)

Multiple Locations
24/7 rotational shift
Banking / finance domain
Major incident management
Provide 24x7 support and management of incidents throughout incident lifecycle within a production environment

Job Summary

  • Provide 24x7 support and management of incidents throughout incident lifecycle within a production environment.
  • Lead and coordinate the incident response team during critical service disruptions.
  • Develop and maintain incident management procedures and playbooks.

Matching Summary

Provide 24x7 support and management of incidents throughout incident lifecycle within a production environment.

Skills & Requirements

Must-have

  • 24/7 rotational shift
  • Banking / Finance Domain
  • Major Incident Management
  • Lead and coordinate incident response
  • Manage bridge call or incident war room
  • Develop incident management procedures

Nice-to-have

  • Curious, motivated, forward-thinking
  • Collaborative, entrepreneurial, passionate
  • Knowledge of FIS products and services
  • Knowledge of financial services industry

Key Requirements

  • 7-11 years’ experience
  • Must hands on experience
  • Willing to work 24/7
  • Must be good with multi-tasking

Work Rights

Not specified

Tailored Resume

Cover Letter