Technical Customer Service Admin

Solenis

Bucharest, Romania
Hybrid
SAP
Salesforce
Ms office
The Customer Service Admin plays a crucial role in supporting back-office activities for the Technical Customer Service team, managing service requests, invoicing, and master data

Job Summary

  • The Customer Service Admin plays a crucial role in supporting back-office activities for the Technical Customer Service team, managing service requests, invoicing, and master data.
  • Key responsibilities include processing emergency service requests, creating notifications and service orders in SAP, and managing debit memo requests for accurate customer invoicing.
  • Benefits include a hybrid working schedule, LEED Platinum Certified office, private medical care, life insurance, holiday allowance, and annual bonus opportunities.

Matching Summary

The Customer Service Admin plays a crucial role in supporting back-office activities for the Technical Customer Service team, managing service requests, invoicing, and master data.

Skills & Requirements

Must-have

  • SAP
  • Salesforce
  • MS Office
  • Technical Customer Service
  • Customer Master Data Management
  • Service Request Processing

Nice-to-have

  • Customer-centric mindset
  • Strong interpersonal skills
  • Adaptable and able to multi-task
  • Service-oriented attitude
  • Problem-solving abilities

Key Requirements

  • Minimum 2 years administrative experience
  • Fluent in French and English
  • High school diploma or equivalent

Work Rights

Not specified

Tailored Resume

Cover Letter