The US Roadie Customer Care Representative (CCR) will be responsible for delivering exceptional customer service to US-based clients through chats, emails, and other communication channels
Job Summary
The US Roadie Customer Care Representative (CCR) will be responsible for delivering exceptional customer service to US-based clients through chats, emails, and other communication channels.
CCRs are expected to maintain professionalism, demonstrate empathy, and ensure customer satisfaction while adhering to process guidelines.
UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.
Matching Summary
The US Roadie Customer Care Representative (CCR) will be responsible for delivering exceptional customer service to US-based clients through chats, emails, and other communication channels.
Skills & Requirements
Must-have
Exceptional customer service delivery
Handle customer queries effectively
Professionalism and empathy
Work India night shifts
Work weekends
Work from office mandatory
Nice-to-have
Proactive approach to problem-solving
Talented teams
Rewarding culture
Innovative possibilities
Key Requirements
Graduation completed in any stream
Prior US-based customer service experience preferred