The Operational Support Analyst serves as a central coordination point between customers, commercial teams, and internal stakeholders to ensure efficient project execution
Job Summary
The Operational Support Analyst serves as a central coordination point between customers, commercial teams, and internal stakeholders to ensure efficient project execution.
Responsibilities include managing project intake, coordinating sample logistics, maintaining accurate documentation, and supporting front desk operations.
CSA Group is a global organization dedicated to making the world safer and more sustainable through testing, inspection, and certification services.
Matching Summary
The Operational Support Analyst serves as a central coordination point between customers, commercial teams, and internal stakeholders to ensure efficient project execution.
Skills & Requirements
Must-have
Microsoft Office proficiency required
Strong organizational and follow-up skills
Ability to manage multiple priorities
Customer-focused communication skills
Project intake and documentation management
Nice-to-have
Experience in regulated or laboratory environment
Experience with project tracking tools
Proactive problem-solving approach
Adaptability to changing priorities
Commitment to safety and compliance
Key Requirements
Associate's or Bachelor's degree in Business Administration or related field
Prior experience in operations support or project coordination preferred
Proficiency with Microsoft Office applications (Outlook, Excel, Word, Teams)