Front Office Team Member

Sofitel Brisbane Central

London, United Kingdom
On-site
Guest check-in and check-out
Handling payments by credit card and cash
Fluency in english
Our mission is to make the impossible possible to realise your dreams by providing caring and impeccable service

Job Summary

  • Our mission is to make the impossible possible to realise your dreams by providing caring and impeccable service.
  • As a Front Office Team Member, you will ensure guests have a memorable experience from arrival to departure by delivering exceptional service and personalized attention.
  • Employees benefit from discounted rates worldwide, free meal breaks, complimentary stays, pension scheme, health insurance, and opportunities for talent development and corporate social responsibility involvement.

Matching Summary

Our mission is to make the impossible possible to realise your dreams by providing caring and impeccable service.

Skills & Requirements

Must-have

  • Guest check-in and check-out
  • Handling payments by credit card and cash
  • Fluency in English
  • Shift work availability
  • Use of Opera or related systems
  • Customer complaint handling

Nice-to-have

  • Proactive problem solving
  • Service focused personality
  • Effective interdepartmental communication
  • Active selling of promotions
  • Experience in hospitality

Key Requirements

  • Right to work in the UK
  • Fluency in English
  • Experience in hospitality is an asset

Work Rights

Must have right to work in the UK

Tailored Resume

Cover Letter