The Global Process Program Manager will execute implementation strategies to support operational infrastructure and service delivery effectiveness across APAC, EMEA, and LATAM regions
Job Summary
The Global Process Program Manager will execute implementation strategies to support operational infrastructure and service delivery effectiveness across APAC, EMEA, and LATAM regions.
This role is responsible for creating playbooks, workflows, and standard operating procedures to reduce duplicative regional standards and ensure consistent service delivery globally.
JLL empowers employees to shape a brighter future by combining world-class services, advisory, and technology while fostering a culture of collaboration and inclusivity.
Matching Summary
The Global Process Program Manager will execute implementation strategies to support operational infrastructure and service delivery effectiveness across APAC, EMEA, and LATAM regions.
Skills & Requirements
Must-have
3-5 years project management experience
Travel and events operations management
Process mapping and SOP creation
Change management implementation
Cross-functional collaboration across APAC EMEA LATAM
Nice-to-have
Strategic Meetings Management experience
Third-party vendor operations knowledge
Agile or Six Sigma methodology experience
Strong stakeholder relationship building
Project management technology proficiency
Key Requirements
3-5+ years project management experience
3-5+ years implementing organizational initiatives
Working knowledge of change management processes
2-4 year college degree or equivalent
Experience with meeting and event program initiatives