Sitecore Careers - Manager, Product Support Services

Sitecore

Remote
**
Strong people management skills
Directly managing technical engineers
2-3 years managerial experience
** Sitecore is seeking a Manager for its Product Support Services team, responsible for delivering high-quality technical support and leading a team of engineers. The ideal candidate will have strong people management skills, a technical background, and the ability to thrive in a fast-paced environment. **

Job Summary

  • This role leads the Product Support Services team responsible for delivering high-quality technical support aligned with Sitecore's global strategy.
  • The manager will balance day-to-day operations with coaching, process improvement, and cross-team collaboration to ensure the team remains effective and scalable.
  • Sitecore is actively cultivating AI skills across its teams to unlock new levels of creativity, efficiency, and insight in digital experiences.

Matching Summary

Match Score: 75

** Sitecore is seeking a Manager for its Product Support Services team, responsible for delivering high-quality technical support and leading a team of engineers. The ideal candidate will have strong people management skills, a technical background, and the ability to thrive in a fast-paced environment. **

Skills & Requirements

Must-have

  • Strong people management skills
  • Directly managing technical engineers
  • 2-3 years managerial experience
  • Fluent English communication
  • Maintain productivity under pressure

Nice-to-have

  • AI skills development
  • Process improvement participation
  • Cross-team collaboration
  • Global team coordination
  • Coaching and mentoring abilities

Key Requirements

  • 2-3 years prior managerial experience
  • Strong technical background required
  • Effective time and project management skills

Work Rights

Not specified

Tailored Resume

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