Bestandssachbearbeitung / Operations Officer (w/m/d)

BHW Bausparkasse

Luxembourg, Luxembourg
Hybrid
Contract changes
Account management
Complaint management
The company offers tailored financing solutions for private home financing and building savings, with a strong presence in the German and Luxembourgish markets

Job Summary

  • The company offers tailored financing solutions for private home financing and building savings, with a strong presence in the German and Luxembourgish markets.
  • Key responsibilities include processing contract changes, account management, complaint handling, and supporting customers and employees with operational queries.
  • Deutsche Bank Group emphasizes wellbeing through emotional, mental, and physical health support, social connection initiatives, and financial security benefits.

Matching Summary

The company offers tailored financing solutions for private home financing and building savings, with a strong presence in the German and Luxembourgish markets.

Skills & Requirements

Must-have

  • contract changes
  • account management
  • complaint management
  • customer support
  • MS Office proficiency

Nice-to-have

  • team player
  • customer-friendly demeanor
  • mental wellbeing support
  • financial security initiatives
  • inclusive work environment

Key Requirements

  • Trained office clerk with several years of experience
  • French and English language skills

Work Rights

Not specified

Tailored Resume

Cover Letter