Client Service Corodinator

Mars Inc

Southfield, MI, USA
$16.16 - $20.66 hourly; not specified; comprehensi...
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Client and pet flow management
Veterinary medical team productivity
Client communication and education
** Mars Inc is seeking a Client Service Coordinator in Southfield, MI, to enhance client and pet experiences at their veterinary hospital. The role emphasizes excellent customer service, effective communication, and multitasking abilities to ensure smooth operations and client satisfaction. **

Job Summary

  • The Client Service Coordinator drives the flow of clients and pets through the hospital, maximizing the productivity of the veterinary medical team and ensuring good communication with associates and clients.
  • Essential responsibilities include actively recruiting new clients, educating them about hospital services and wellness plans, and managing administrative and financial functions efficiently.
  • Banfield offers a comprehensive total rewards package including medical, dental, vision insurance, retirement plans, paid time off, and pet wellness plans.

Matching Summary

Match Score: 75

** Mars Inc is seeking a Client Service Coordinator in Southfield, MI, to enhance client and pet experiences at their veterinary hospital. The role emphasizes excellent customer service, effective communication, and multitasking abilities to ensure smooth operations and client satisfaction. **

Salary

$16.16 - $20.66 Hourly; Not specified; Comprehensive Medical, Dental, and Vision Insurance, Retirement Plans, Paid Time Off, and more

Skills & Requirements

Must-have

  • Client and pet flow management
  • Veterinary medical team productivity
  • Client communication and education
  • Hospital services promotion
  • Wellness plan client support
  • Financial management procedures

Nice-to-have

  • Exemplify Five Principles of Mars
  • Positive and welcoming demeanor
  • Proactive problem-solving
  • Adaptability to changing situations

Key Requirements

  • High School Diploma or equivalent preferred
  • At least 18 years old
  • One year related experience required
  • Customer service experience preferred
  • Medical background preferred

Work Rights

Not specified

Tailored Resume

Cover Letter