Directeur(trice), Administration Intégrée Des Contrats Et Services Exclusifs
iA Financial Group
Québec, Québec, Canada
Hybrid
Lead multidisciplinary teams
Manage complex insurance operations
Operationalize modernization initiatives
You will lead and develop a management team responsible for administering individual insurance contracts and exclusive services across legacy and modernized systems
Job Summary
You will lead and develop a management team responsible for administering individual insurance contracts and exclusive services across legacy and modernized systems.
The role ensures operational performance, stability, and sustainability of modernized processes while supporting high-quality customer experience and modernization initiatives.
The company offers a healthy, inclusive workplace with competitive benefits, flexible work options, and opportunities for personal development.
Matching Summary
You will lead and develop a management team responsible for administering individual insurance contracts and exclusive services across legacy and modernized systems.
Skills & Requirements
Must-have
lead multidisciplinary teams
manage complex insurance operations
operationalize modernization initiatives
ensure operational performance and stability
collaborate with IT and project teams
fluent French communication
Nice-to-have
promote team engagement and skill development
support continuous transformation
maintain strong stakeholder relationships
work in hybrid environment
focus on customer experience
Key Requirements
Bachelor’s degree in related discipline
Minimum 10 years relevant experience
At least 3 years management experience
Experience in individual insurance contract administration