Field Service Technician (neptune) - Lincoln, Ne

Stryker Corporation

Lincoln, NE, USA
Base: $28.01 - $38.75 usd hourly; bonus/equity: no...
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Troubleshooting and resolving customer issues
Build positive customer relationships
Document service results accurately
** Stryker Corporation is seeking a Field Service Technician for their NEPTUNE division in Lincoln, NE. The role involves traveling to hospitals to troubleshoot equipment, build customer relationships, and document service results, requiring strong problem-solving skills and a commitment to customer service. **

Job Summary

  • As a Field Service Technician providing support for NEPTUNE, you will spend the majority of your time traveling between hospitals, troubleshooting and resolving customer and product issues, building positive relationships with Stryker customers, and documenting service results.
  • The environment and culture for this role is fast-paced and you’ll constantly be on the go, requiring the ability to solve complex problems while maintaining strong relationships with customers and sales representatives.
  • Stryker offers a company vehicle, comprehensive medical, dental, vision, and prescription drug insurance, tuition reimbursement, matching 401(k), paid vacation/sick time, and other benefits.

Matching Summary

Match Score: 75

** Stryker Corporation is seeking a Field Service Technician for their NEPTUNE division in Lincoln, NE. The role involves traveling to hospitals to troubleshoot equipment, build customer relationships, and document service results, requiring strong problem-solving skills and a commitment to customer service. **

Salary

Base: $28.01 - $38.75 USD Hourly; Bonus/Equity: Not specified; Benefits: Medical, Dental, Vision, Prescription Drug Insurance, Tuition Reimbursement, Matching 401(k)

Skills & Requirements

Must-have

  • Troubleshooting and resolving customer issues
  • Build positive customer relationships
  • Document service results accurately
  • Work independently in fast-paced environment
  • Strong time management skills
  • Maintain professional appearance and attitude

Nice-to-have

  • Self-directed and proactive
  • Analytical problem solver
  • Goal-oriented and customer-focused
  • Meticulous documenter
  • Excellent teamwork and collaboration

Key Requirements

  • Minimum of 3 years technical service experience preferred
  • High School Diploma or GED required
  • Valid driver’s license with good driving record
  • Ability to exert up to 75lbs of force occasionally

Work Rights

Not specified

Tailored Resume

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