Provider Inquiries Representative Pt / Fr / Deu / Ita

TheCignaGroup LLC

Multiple Locations
On-site
Global provider support
Health provider account management
Claims and payments inquiries
Cigna Healthcare is seeking a Provider Inquiries Representative who will support health care partners with their inquiries and assist in navigating Cigna's operating model. The role requires proficiency in English and at least one additional language (Portuguese, French, German, or Italian) and emphasizes strong communication and decision-making skills

Job Summary

  • Provide support to Health Care Partners in their day-to-day inquiries within a new global Provider Services Organization.
  • Manage the end-to-end journey of health provider accounts, including onboarding, daily interactions, and navigating Cigna's operating model.
  • Resolve complex cases such as provider complaints in partnership with other stakeholders.

Matching Summary

Match Score: 85

Cigna Healthcare is seeking a Provider Inquiries Representative who will support health care partners with their inquiries and assist in navigating Cigna's operating model. The role requires proficiency in English and at least one additional language (Portuguese, French, German, or Italian) and emphasizes strong communication and decision-making skills.

Skills & Requirements

Must-have

  • Global provider support
  • Health provider account management
  • Claims and payments inquiries
  • Complex case resolution
  • English C1 level
  • Portuguese, French, German, or Italian B2 level

Nice-to-have

  • Translation and Interpreting studies
  • Foreign Languages studies
  • Accounting studies
  • Computer program proficiency
  • Discretion with confidential information

Key Requirements

  • Bachelor or similar by experience
  • Active knowledge of English (C1)
  • Active knowledge of Portuguese, French, German, or Italian (B2)

Work Rights

Not specified

Tailored Resume

Cover Letter