Customer Service Rep - Dispatcher

AAA Forklifts

Orlando, FL, USA
Base: $19-$24 ph; bonus/equity: not specified; ben...
Fully onsite
Previous experience in service department or dispatching
Strong organizational and multitasking skills
Excellent verbal and written communication
AAA Forklifts is seeking a full-time Customer Service Rep - Dispatcher in Orlando, FL, offering a competitive hourly wage and a comprehensive benefits package. The ideal candidate will have experience in dispatching or customer service, strong organizational skills, and the ability to thrive in a fast-paced environment

Job Summary

  • You will schedule and coordinate mobile service appointments while ensuring customers' needs match technician availability.
  • The role offers a competitive pay range of $19 to $24 per hour plus health coverage, a 401(k) with a 3.5% match, and paid time off.
  • You will serve as the communication hub confirming service requests, equipment details, warranties, and parts while keeping technician routes efficient.

Matching Summary

Match Score: 85

AAA Forklifts is seeking a full-time Customer Service Rep - Dispatcher in Orlando, FL, offering a competitive hourly wage and a comprehensive benefits package. The ideal candidate will have experience in dispatching or customer service, strong organizational skills, and the ability to thrive in a fast-paced environment.

Salary

Base: $19-$24 per hour; Bonus/Equity: Not specified; Benefits: Health coverage, 401(k) with 3.5% match, PTO, 6 paid holidays, company-provided paint equipment

Skills & Requirements

Must-have

  • Previous experience in service department or dispatching
  • Strong organizational and multitasking skills
  • Excellent verbal and written communication
  • Computer literacy and solid typing skills
  • Valid driver's license and clean driving record

Nice-to-have

  • Knowledge of industrial or automotive industry
  • Bilingual English/Spanish capabilities
  • Ability to work independently in fast-paced environment
  • Team collaboration skills

Key Requirements

  • Valid driver's license required
  • Clean driving record required
  • Must pass background check and drug screening
  • Experience in service department or dispatching preferred

Work Rights

Not specified

Tailored Resume

Cover Letter