NaughtOne is seeking a Client Experience Specialist to enhance the client journey for their global sales teams and clients. The role involves managing client interactions, supporting order delivery, and collaborating across departments to ensure client satisfaction, all while contributing to sustainability initiatives
Job Summary
You will be part of the Client Experience Team delivering an exceptional end-to-end experience for NaughtOne's global sales teams and clients.
The role involves managing client interactions, supporting order delivery, identifying opportunities for process improvement, and contributing to the growth of global accounts.
NaughtOne is committed to sustainability and values a down-to-earth, friendly, and honest culture where curious people thrive.
Matching Summary
Match Score: 85
NaughtOne is seeking a Client Experience Specialist to enhance the client journey for their global sales teams and clients. The role involves managing client interactions, supporting order delivery, and collaborating across departments to ensure client satisfaction, all while contributing to sustainability initiatives.
Skills & Requirements
Must-have
3-5 years client-facing experience
Excellent verbal and written communication
Strong organizational and time management skills
Ability to work independently and collaboratively
Proficiency in Microsoft Office
Nice-to-have
Experience with ERP systems like MS Dynamics NAV
Proactive resourceful solutions-focused mindset
High attention to detail and accuracy
Knowledge of sustainability and compliance
Curious people thrive at NaughtOne
Key Requirements
A-level or equivalent with GCSE passes in Maths & English
3-5 years experience in fast-paced client-facing or order management role
Based in Harrogate or London with hybrid working options