Human & Experience Design Lead, Emea Workforce Ai Transformation
Ankura
Not specified
20+ years in human-centred research
Deep expertise in qualitative mixed-method research
Experience with ai gen ai technology contexts
Ankura is seeking a Human & Experience Design Lead for their Workforce AI Transformation practice in EMEA. The role focuses on integrating human-centered design and research into AI-driven organizational changes, ensuring that employee experiences are prioritized during technological transitions
Job Summary
This pivotal role sits at the intersection of human behaviour, organisational change, and AI to ensure people remain central during workforce redesign.
The successful candidate will lead immersive research programmes and co-design workshops to understand employee trust, resistance, and readiness for AI adoption.
You will build Ankura's proprietary Human Experience Design toolkit and partner with Responsible AI leads to shape governance and strategic choices.
Matching Summary
Match Score: 85
Ankura is seeking a Human & Experience Design Lead for their Workforce AI Transformation practice in EMEA. The role focuses on integrating human-centered design and research into AI-driven organizational changes, ensuring that employee experiences are prioritized during technological transitions.
Skills & Requirements
Must-have
20+ years in human-centred research
Deep expertise in qualitative mixed-method research
Experience with AI Gen AI technology contexts
Proven ability to translate insight into strategy
Experience in regulated industries like finance healthcare
Nice-to-have
Exceptional communication and storytelling ability
Energising bridge-building leadership style
Intellectually curious and people-focused mindset
Strong external thought leadership presence
Commercial awareness for scalable propositions
Key Requirements
20+ years of experience in human-centred research or experience design
Significant exposure to AI, Gen AI, or emerging technology contexts
Experience working in regulated industries such as financial services or healthcare