Client Service Coordinator - 002037

Mars Inc

Base: $15.00 - $18.69 hourly; bonus/equity: not sp...
Drive client and pet flow
Maximize veterinary team productivity
Ensure good communication with associates and clients
The Client Service Coordinator drives the flow of clients and pets through the hospital, maximizing the productivity of the veterinary medical team and ensuring good communication with associates and clients

Job Summary

  • The Client Service Coordinator drives the flow of clients and pets through the hospital, maximizing the productivity of the veterinary medical team and ensuring good communication with associates and clients.
  • Essential responsibilities include actively recruiting new clients, promoting hospital services, and educating clients about Optimum Wellness Plans, preventative care, pet health needs, and hospital services.
  • Mars Inc. offers a comprehensive total rewards package including health, wellness, and financial support, with benefits like medical, dental, vision insurance, retirement plans, and paid time off.

Matching Summary

The Client Service Coordinator drives the flow of clients and pets through the hospital, maximizing the productivity of the veterinary medical team and ensuring good communication with associates and clients.

Salary

Base: $15.00 - $18.69 Hourly; Bonus/Equity: Not specified; Benefits: Comprehensive Medical, Dental, and Vision Insurance, Retirement Plans (401(k) and Roth), Paid Time Off and Holidays, Mental Health and Wellbeing Resources, Life Insurance, Disability, FSA, HSA, Paid Parental Leave, Continuing Education Allowance, Back-Up Child and Elder Care, Fertility and Family Building Support, Digital Exercise Therapy, Voluntary Protection Benefits, Legal Plan, Identity Protection, Commuter Benefits, Three Free Optimum Wellness Plans for Pets, Exclusive Discounts

Skills & Requirements

Must-have

  • Drive client and pet flow
  • Maximize veterinary team productivity
  • Ensure good communication with associates and clients
  • Coordinate client and pet care
  • Promote hospital services
  • Educate clients about pet health needs

Nice-to-have

  • Live and exemplify the Five Principles of Mars
  • Happy, welcoming, friendly and efficient manner
  • Influence clients to return and refer

Key Requirements

  • Ability to multi-task
  • Strong written and verbal communication skills
  • Organizational ability
  • Problem solving skills
  • Client service skills
  • Intellectual ability
  • Mathematical ability

Work Rights

Not specified

Tailored Resume

Cover Letter