Base: $75,092 - $86,355; bonus/equity: not specifi...
Student accounts operations
Financial compliance
Customer service leadership
The Director of Student Accounts will provide strong leadership and effective direction in the day-to-day operations of the customer-facing portion of the Treasurer's Office, including the University Cashiering Team, Collections and Campus-Based Loans Team, and Customer Service Team
Job Summary
The Director of Student Accounts will provide strong leadership and effective direction in the day-to-day operations of the customer-facing portion of the Treasurer's Office, including the University Cashiering Team, Collections and Campus-Based Loans Team, and Customer Service Team.
Responsibilities include developing strategies to improve efficiency, effectiveness, and customer service while ensuring compliance with federal, state, and university statutes, regulations, policies, and procedures.
The University of Arkansas offers a vibrant work environment and a workplace culture that promotes a healthy work-life balance, with a comprehensive benefits package including tuition waivers and retirement contributions.
Matching Summary
The Director of Student Accounts will provide strong leadership and effective direction in the day-to-day operations of the customer-facing portion of the Treasurer's Office, including the University Cashiering Team, Collections and Campus-Based Loans Team, and Customer Service Team.
Salary
Base: $75,092 - $86,355; Bonus/Equity: Not specified; Benefits: University contributions to insurance, tuition waivers, holidays, leave accrual, retirement programs
Skills & Requirements
Must-have
Student accounts operations
Financial compliance
Customer service leadership
System testing and implementation
Nice-to-have
Strategic planning
Resource allocation
Human resources management
Harmonious working relationships
Key Requirements
Bachelor's degree in accounting, finance, business administration, or related field
Minimum two years of customer service experience
Minimum two years of supervisory experience
Minimum two years of experience in higher education or financial setting
Proof of legal authority to work in the United States
Work Rights
Proof of legal authority to work in the United States